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Medi Assist India — complaint with reimbursement claim ccn

As cashless facility was on hold, i had to go with reimbursement option for my father's claim. Submitted all documents. Now mediassist is asking me clarification of "why cashless facility is not used though hospital is in network list". I had crossed checked with customer 10 times. They said ruby hall clinic, pune is not in network list. So reimbursement option is fine.

Could you please tell why clarification is required if mediassist/united india insurance itself has put 'cashless facility on hold' for many private hospitals on hold?

Could you please how shall i produce it, any specific format?

Thanks and regards,
Sachin karale
91 [protected]
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Mar 04, 2018

Complaint Status

Medi Assist India customer support has been notified about the posted complaint.
Mar 04, 2018
Updated by karalesd
Complaint comments  3 CommentsShareTweet


What is status of my claim, any quiry . What can i missing my document, gine me email address.
Dear Team,

Please Confirm me the Status of my Father's Mediclaim NO: 15993597 in the name of Surinder Kumar Garg, There has been a significant delay in the processing of the case. not a reply [protected] last two week mail and daily basic remember in mediassist but not a reply and ticket number 3216965.
I want my claim money otherwise i complaint in consumer court .My claim id is 15713910 and i submit my claim file on the date of 15-nov-17 and i also give u my aadhar card and pan card .so i waiting your mail answer and my e mail id is [protected]@gmail .com.your process is very slow and i do not setisfied your service.its too much.

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