Medi Assist India — documents are not received

Address:

Thiruvananthapuram, Kerala, 695581

Dear sir,

Name : soorya s. S
Employe id :1013269
Company : quest global engineering services pvt ltd
Quest towers, technopark campus, trivandrum
Pin: 695581

Documents of insurance claim number[protected] 4693210
Registers ticket ids: 4693210, 5085486, 5237868

After rejecting this claim, i requested them to return my original documents by registering one ticket on 26 sep at 2:43 pm. But still now i didn’t get any documents. I have sending reminder mails and call every week.

Mail contents:
Hi,

Regarding the insurance claim number[protected] 4693210
I didn't get those documents till now.
So please share as soon as possible.

Regards,
Soorya s. S

From: quest [mailto:quest. [protected]@mediassistindia.com]
Sent: saturday, september 29, 2018 6:30 pm
To: soorya s s
Subject: re: insurance claim number[protected] 4693210

Dear soorya s s,

Thank you for writing to medi assist.


We will share you the document asap.


Regards,
Medi assist support team

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Carry your world of healthcare on-the-go with the medibuddy app. Cashless hospitalisation | health checks |
Medicines | claims tracking and much more. Call[protected] or click here to get your app now.
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On thu, 27 sep at 10:44 am, soorya s s wrote:
Hi,

Please find my contact details.

Soorya s s
Emp id : 1013269

Quest global engineering service pvt. Ltd.
Quest towers
Technopark campus
Trivandram – 695581

Mobile no: [protected]

Regards,
Soorya s. S

From: quest [mailto:quest. [protected]@mediassistindia.com]
Sent: thursday, september 27, 2018 10:40 am
To: soorya s s
Subject: re: insurance claim number[protected] 4693210

Dear soorya s s,

Thank you for writing to medi assist.

Request you to share the contact details.

Regards,
Medi assist support team

Web | social | blog | app
_
Carry your world of healthcare on-the-go with the medibuddy app. Cashless hospitalisation | health checks |
Medicines | claims tracking and much more. Call[protected] or click here to get your app now.
_


On wed, 26 sep at 2:43 pm, soorya s s wrote:
Hi,

Could you please process this ticket as soon as possible?

Regards,
Sooryas. S

From: quest [mailto:quest. [protected]@mediassistindia.com]
Sent: wednesday, september 19, 2018 4:48 pm
To: soorya s s
Subject: we’re working on your ticket number:[protected] insurance claim number[protected]

Dear soorya s s,

Thank you for reaching out to us. Our support team is working on your ticket number 4693210 and you will receive an update from us within the next working day.

In the meanwhile, do try giving medibuddy an opportunity to help you instantly get the information you need – claim status, policy conditions, enrolment status and e-cards, network hospital list, reimbursement claim document submission and more. Need help signing in? Here are some tips.

You can also consider browsing through our blog - we have a range of posts around frequently asked questions on health benefits that you might find relevant.

Thanks again,
Team medi assist

Ps: have you given us all the information we need to resolve your query? Send us your policy number and claim number, quoting this ticket number, to help us process your request faster.


Carry your world of health insurance with you on your smartphone. Cashless hospitalization | health checks | medicines | real-time claim tracking and much more.
Get the medibuddy app now! Call[protected] or click https://goo.gl/LYTdFR

4693210:206014
— disclaimer — this e-mail contains privileged and confidential information intended solely for the use of the addressee (S). If you are not the intended recipient, please notify the sender by e-mail and delete the original message. Opinions, conclusions and other information in this transmission that do not relate to the official business of quest global and/or its subsidiaries, shall be understood as neither given nor endorsed by it. Any statements made herein that are tantamount to contractual obligations, promises, claims or commitments shall not be binding on the company unless followed by written confirmation by an authorized signatory of the company. —
4693210:206014
— disclaimer — this e-mail contains privileged and confidential information intended solely for the use of the addressee (S). If you are not the intended recipient, please notify the sender by e-mail and delete the original message. Opinions, conclusions and other information in this transmission that do not relate to the official business of quest global and/or its subsidiaries, shall be understood as neither given nor endorsed by it. Any statements made herein that are tantamount to contractual obligations, promises, claims or commitments shall not be binding on the company unless followed by written confirmation by an authorized signatory of the company. —
4693210:206014