Medi Assist India — insurance claimed for my baby

Sir,
I have submitted a claim (Claim no[protected] for my daughter in medi assist for inguinal hernia.
As per the discharge papers of the baby given by hospital it was not present at the time of birth hence it is not a congenital disease/defect, also the opd notes of the hospital where baby got operated states that it is not congenital in nature.
Secondly even if we take this as a mistake from hospitals n go by the insurance company rules congenital external surgery is not covered under the claim but this surgery was inguinal hernia which is an internal surgery.
Hence claim should be processed or else we have to seek for other ways.
Regards
Priyanka kanjikar
Was this information helpful?
No (0)
Yes (0)
Medi Assist India customer support has been notified about the posted complaint.
Complaint comments 

Comments

My claim id no.[protected] i submitted on 14/05/2018. is pending . please let me know the current status and payment schedule. It is more than fifty days now and I didnot get any information about the claim.so far. I want some immediate action to resolve my claim.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Medi Assist India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    1173
    Pending
    0
    Resolved
    114
    Medi Assist India Phone
    +91 80 2658 4811
    Medi Assist India Address
    “Sri Krishna Arcade”, 47/1, 9th Cross, 1st Main Road, Sarakki Industrial Layout, 3rd Phase, J P Nagar, Bangalore, Karnataka, India - 560078
    View all Medi Assist India contact information