Medi Assist India — insurance policy update my son name

My policy is in tha orientel insurance compny limited and my son name is i have enrolment and oriental insurance is added my son name is in my policy but medi assists india tpa company is not update my son name is in your portal. This metter regurding i have send mail date:-18/05/2019 04:21pm [protected]@mediassist.in and his reply me re:[#7083765] but many days passed but my son name is not update in tpa portal and this tpa company is very poor service provide by customer so please help me...
My policy no:-141200/48/2020/4000
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