[Resolved] Medi Assist India — reimbursement issue-refund my money
Bangalore, Bangalore District, Karnataka, India
BiBinodkroy on Aug 9, 2017
This is second time when mediassist just giving non-sense reason to decline the claim & they are just asking non - relevant document which was no where mentioned in medi assist portal or any t&c. Please find the details below:
Mtp done on request from doctor for some internal issue. & doctor has given medicine & told that this will help to recover. Please note that no hospitalization was required.
After 2 months again irregular bleeding & back pain, fever started and doctor suggested to hospitalize for d&c. It was done successfully & aal required documents for d&c i have received from hospital & same is submitted to mediassist.
Now when mediassist found all required document for d&c, they are asking for discharge summary for mtp, how i will get if patient is not admitted.
This is worst insurance provider, i am going to escalate to company hr as well.
Complaint marked as Resolved Aug 31, 2017
Mediassist approved the claim
[Aug 09, 2017] Medi Assist India customer support has been notified about the posted complaint.
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