Medi Assist India — settlement issue

Address:

683523

My claim no 97626815 of maid no [protected] name sudha babu of claim amount 40708 was not fully approved and the reason for non approval was hertraz.in my past and later claims the bills containing the same medicine was passed. Then why rejection in this claim. It's the same medicine used for cancer and it's the same medicine used before and after this claim. Only claim no 97626815 gets rejected.