Medicare Tpa Services — cashless facilities

Address:

Kolkata, West Bengal, 700020

My uncle bought a medical insurance policy from sbi on 4.2.16 with cashless benefits. My uncle was hospitalised in samaritan clinics pvt ltd on 19.08.17. He is still in icu. At the time of admission tpa said he will get cashless but now saying cashless not permitted. Sbi is also not helping. Now we don't have enough money to pay hospital bills. Help