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Medicare Tpa Services — claim amount approved not yet received pending since last 7 month

It's been more then 7 months after the approval of my claim and still the claim is not settled, number of mail exchanges took place and the last message i received was on 20/07/17 below is the excerpts of the message received, tpa team is unable to explain about the delay... And they are not lifting the phone calls even and no reply to any of my mail communication. My mediclaim insurance term is about to expire by march end.

Looking forward to hear on the subject matter please.

Your claim t[protected] has been processed, neft will be done shortly."
Above massage was received on 20.07.17
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Complaint Status


[Mar 05, 2018] Medicare TPA Services customer support has been notified about the posted complaint.
Complaint comments  2 CommentsShareTweet

Comments

Respected Sir,
As per our early requirements I request you please send us Ledger from beginning when our first cashless OT has started to till date.
Your kind cooperation is highly solicited.
sincerely yours.

Accounts Section
Ranaghat Lions Eye Care Centre
Biswaspara, Ranaghat, Nadia
(M) [protected]
RANAGHAT LIONS's reply, Jun 3, 2019
Respected Sir,
As per our early requirements I request you please send us Ledger from beginning when our first cashless OT has started to till date.
Your kind cooperation is highly solicited.
sincerely yours.

Accounts Section
Ranaghat Lions Eye Care Centre
Biswaspara, Ranaghat, Nadia
(M) 9735421182
RANAGHAT LIONS's reply, Jun 3, 2019
Pls send update mailID to our mail

E-mailID: [email protected]
Attention Team,
Please refer claim no. T[protected] against which no settlement details sent to me, under the circumstances stated above you are requested to forward the settlement details / statement at your earliest for reconciliation with claimed amount, as I have to furnish the same to appropriate authority of Income Tax Department.

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    Medicare TPA Services
    Customer Care Service
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    15%
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