Medlife — agent response

Address:

Mumbai City, Maharashtra, 400053

Dear Sir / Madam,

I had already submitted my complaint earlier for my order number
OR2870IQ-002A on Medlife.

I had complaint against working of their delivery agent who is sharing wrong information to Medlife who in turns sends information (SMS) to customer, without checking, which is false.

Today also i received information stating that it is out for delivery, indicating name of person Ramu ([protected]). I called up three times in the morning to get estimated time so that i can go out for my work but the calls were not answered.

I wonder why calls are not answered. Do agent or Medlife expect customer to wait at home whole day waiting for the delivery person ?.

Regards
Pragna Boghani
[protected]