Medlife — baby powder ordered was defective

Address:	Thrissur, Kerala, 680655
Website:	medlife.com

Or4258qo-006a - this is regarding the captioned order.
The order was delivered on 4th and when opened its all damaged. The baby milk powder was damp and soggy and cannot be used. Its an old stock stock or reject stock. Spoke to the customer care and was told about refund and getting back, but no hear.
I ordered 5 bottles and all the 5 bottles were of same condition.
It could have been fatal for my baby if i used it.