Medlife — complete wrong medicines sent

Address:

Mumbai City, Maharashtra, 400057

Order Number for Reference: OR543LJA-005A

I had have placed an order on 4th June 2019 & Medlife confirmed order on 5th while medicines are received on 7th June that to not to me. Delivery guy just handed over parcel at the reception.
Online payment was done and I don't have medicines.
Completely wrong medicines are been sent.

How can you play with someone's life. This is serious business.
Medlife if you cant handle, please close down.

Don't have regional customer service numbers so just to raise query hold time is also 8-10 Mins. wasted almost 30 mins in the morning. It is better to buy medicines in the retail shops rather.

Moreover the guy who come to deliver medicine is rude & always in hurry and does have patience till i check medicines.
Please change this guy. His name is AQEEL WOW MALIK.
Medlife kindly make sure that have delivery people who are educated enough to deliver right medicines & offer good service.

There is no identification mark or sticker on the consignment about order. How one can know if the medicines are as per my request.

Also customer service refused to give Complaint reference number as there is no such services. How one can be certain after waiting for 30 mins whether complaint is being registered or not.

SMS or Out of delivery received 1 hr later the consignment is delivered.

Also add slot for delivery so that convenient time & date can be added in the portal so that one can check medicines can be received by condoned people.