[Resolved] Medlife — delay in delivery, & no hold for more than 10 minutes

amodwala kirti n

from Mumbai, Maharashtra

Address:

D-1, New Prem nagar, Bldg.no.1,Borivali-west, 400092

Order or4332la-018a has been cancelled by me, for delay delivery, as well as i called your toll free nos. For 3 days, every time msg. Play your call trf to our executive and hold for more than 15 minutes, this happens more than 4-5times, delivery can be done with available medicine, but no practical approach, (Ultrtra bd insulin siringe not available you stop delivery of other medicine also, why no representative available for talk,

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May 25, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2019

Medlife Customer Care's response Dear Customer, As per our record the order has been cancelled. We would like to apologize for the inconvenience caused. Providing a good service is our main goal and it is unfortunate that you didn't get it on time. All deliveries are subject to availability of stock. We value your need and ensure timely delivery in the future and you can also write us to [protected]@medlife.