[Resolved] Medlife — delay in delivery of medicine

MAHESHL

from Mumbai, Maharashtra

Address:

Bangalore, 560091

We have ordered 2 medicines in med life on[protected]. During initial call, medlife executive informed, after doctor approval with in 3 hours we will receive ordered medicine. I also paid the complete amount for order medicine.

The actual scenario is till march 1st we have not received yet, the msg am getting from medlife is that we dont have in stock and we are procuring from external agency. Inconvenience regretted.

We are expecting medicines for patients, but this people are taking their own luxury time without having shame.

Please ban this kind of services in society.

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Apr 3, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2019

Medlife Customer Care's response Dear Customer, We are constantly working hard to give the best customer experience. We apologize for the inconvenience caused. Kindly share your order details, so we can get in touch with you and resolve it at earliest. Do give us the opportunity to make it up to you. We ensure that you will have a better experience with us.