Medlife — delivery problem

Address:

New Delhi, Delhi, 110058

I was supposed to recieve my medicine at 9:30 am today..!
For which i called him at 12 for the status..
The delivery person is mr. Dheeraj yadav which says on asking for the delay "abhi kaha se aa jayega madam".
No reminder, no request for reschedule nothing..!
I asked him to cancel the order then which was done within a minute..
If you are not capable of delivering the order on time then you should not accept orders..!
Very unprofessional