| Address: Bangalore, Karnataka, 560029 | | Website: m.medlife.com |
One of the biggest mistake i did by booking my medicines through Medlife International Ltd. Order # OR1286AC-001A
First of all the person who came to pick the prescription did not have any etiquette nor was his tone right while speaking to the customer.
Medicines ordered on Monday got delivered on Thursday when i had urged them to deliver by Tuesday end of day for which i was given an assurance as well.
When they finally came to deliver the medicine today, the insulin box was tampered (received 4 cartridges instead of 5 ) while the bill was also made for 4 without taking any consent.
Had placed a call on Wednesday morning to add few medicines for which i got a confirmation that it will be done for sure but those never reached.
When i called the customer care today, they casually replied that the order can be returned back but the refund will take 8 to 9 days!!
Medlife has got a bunch of jokers operating for them and this is the worst service across and by a distance .
Will Medlife reply and justify for the following
For appointing sensless people to pick medical prescriptions
For delay in delivering the medicines
For sending tampered cartridge box.
For ignoring the request to add medicines.
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