[Resolved] Medlife — medicines

 
1 Review
 Subbarsman on Jan 2, 2018
I ordered medicines in medlife on29th. They gave sms that they would be delivered on 30th. But till this minute nothing has come to my door. The delivery agent by name jjayaraj ([protected]) doesnot respond to my calls. Playing with medicines is playing eith lives of customer.. The officers eho attend my phones also acceptthat i am continuously complaining that medicines hhave not reachef me. That doesnot solve the problem. We poor patients plan things as per the words ecpressed in their sms. Further delivery agent report that we were not there when he cntacted us. This is an utter lie to conceal his sluggishness. Because of the foul play by medlife and its delivery agent, my daughter and i had tough time without medicine. Medlife should compensate for the mental torture and the physical pain we suffered for the past three days. We are attracted by20% discount. But that doesnot mean we can be put to hardships like ths.in a way, it is midleading and cheating by giving false promises
Complaint marked as Resolved Jan 2, 2018
They have delayed the delivery of medicines
They have to take action on delivery agent.we suffer.for believing their sms.no rexponse ftom the agent. Carelesness by medlife. High pressure medicines and psychiatric medicines should be given proper and prompt attention for lapseofwhich Medlife should be warnned and treated.
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    Customer satisfaction rating
    4%
    Complaints
    375
    Pending
    0
    Resolved
    16
    phone
    80-25503559
    location
    Room No. 101A, First Floor, Zubaida Complex, Exhibition Road, Patna, Bihar, India - 800001
    Medlife - medicines