[Resolved] Medlife — medlife : refund didn't received.

Vishal Mallick

from Mumbai, Maharashtra

Address:	5th Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka 560029, 560029
Website:	www.medlife.com

I ordered medicine online and paid online. But they modified my order and cancelled one of the product. But i didnot got any refund regards that. I called customer care but they are only throwing excuses like server down etc... Very poor service by medlife.
Very worst service by medlife and Pathetic customer care service. Till date no refund of my orders.
Refund of 758.48 charged in excess for Order OR7635ENA-004A will be credited based on the payment mode chosen by you.
Where is the refund..??

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Jul 2, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

May 24, 2019

Updated by Vishal Mallick Till date no response from Medlife team.

Verified Support

May 30, 2019

Medlife Customer Care's response Dear Vishal, We can see that you have received the refund amount (Reference Id[protected] Epg Txn Id 16263076 ₹ 758.48 20th_May 2019, 2:05:24 PM). The amount was auto refunded. We're sorry for the experience you had with our service. We will ensure such issues will not repeat.