[Resolved] Medlife — mis-commitment about medicine rates!!

biswa biswas

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700029

I myself, biswa biswas, bearing contact number-[protected], from kolkata city, had ordered medlife, two medicines namely, - oxetol 600 mg & livipil 750 mg. When i spoke with the representative of your concern he had assured that i will get 25 % discount on my first order. Hence i had ordered the said medicines at around 6 pm yesterday - 29.03.2019.

But unfortunately, when i received the bill amount, it was found that the discount was given only 20 %, instead of 25 % as committed.

So, i hereby cancelling the said order with immediate effect

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May 28, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2019

Medlife Customer Care's response Dear Biswa, We have forwarded your query to our concern team as earliest you will receive the call from our representative.

Verified Support

Apr 27, 2019

Medlife Customer Care's response Dear Customer, We can see that you have received the refund amount (Refund has been done on Apr 16, 2019 8:39:23 AM Reference Id[protected] Epg Txn Id[protected] We're sorry for the experience you had with our service.As per the Our telephonic conversation, We are sure that you will have a better experience the next time around.