Medlife — no product/refund provided for online transaction on 4-april -2020

Address:

5th & 6th floor, Vaswani Centropolis, langford road, Shantinagar, Bengaluru, karnataka-560027

This is regarding the order placed on 4th april order no: or8538ik-010a and or8538ik-011a for rs.1799 through my sbi account (To address: reliance greens, jamnagar-361142).
On 8th april only one item - rozucor asp 75mg (30 tablets) were provided.
Till date i haven't received the rest of the tablets ordered. I have not received any refund of the rest of the amount[protected].53= rs. 1616.47).

My order or8538ik-010a remains cancelled, nor does it show any current/ remaining orders in my account.
Either provide my tablets ordered or please refund the money.
I have placed numerous calls to your customer care no., but have not been able to speak your executive as your provision to make calls is not viable.

The details of my transaction is given below for your reference:
Sbidrcard x5526 used for rs.1799.04 on 4th april20 at 00220085
Txn#[protected].