[Resolved] Medlife — not able to execute the order quantity

Ravi Mohire

from Bhopal, Madhya Pradesh

Address:

F_3, VISHWADEV APPARMENT, SARDAR COLONY, TARABAI PARK, Kolhapur, Maharashtra

Sir
I have order the following medicine
1 gloyomet gp.5 mg 40 tablet
2 pivista 2 mg 40 tablet
I have received massage order will be delivered on 19 may
Today 18 may i spoke to your customers care i came to know only 10 tab of pivista 2 mg is available and you order new for rest.
It is surprise being such big firm you are not able to execute the order. Even in small firm have that much quantity is available. While confirming the order your representative is to aware whether medicine is available or not
Your service is very poor. And big headache to the customer.
We feel sorry such a big establish ment
Not able to provide the order quantity.
It is your prime duty when you take the order you have to make available the medicine order. Your lapses may cause somebody valuable life.

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Jul 11, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

May 18, 2019

Updated by Ravi Mohire consumer complaints logo
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EmployeesMedlife not able to execute the order quantity
Medlife — not able to execute the order quantity

1 Review
F_3, VISHWADEV APPARMENT, SARDAR COLONY, TARABAI PARK, Kolhapur, Kolhapur District, Maharashtra, India
Ravi Mohire on May 18, 2019
Mark as Resolved

Sir
I have order the following medicine
1 Gloyomet Gp .5 mg 40 tablet
2 Pivista 2 mg 40 tablet
I have received massage order will be delivered on 19 may
Today 18 may I spoke to your customers care I came to know only 10 tab of Pivista 2 mg is available and you order new for rest.
It is surprise being such big firm you are not able to execute the order .Even in small firm have that much quantity is available.while confirming the order your representative is to aware whether medicine is available or not
Your service is very poor .and big headache to the customer.
We feel sorry such a big establish ment
Not able to provide the order quantity.
It is your prime duty when you take the order you have to make available the medicine order .your lapses may cause somebody valuable life .

Verified Support

Jun 08, 2019

Medlife Customer Care's response Dear customer, we apologise for the inconvenience caused to you. We have forwarded your query to our concern team as earliest you will receive the call from our representative.

Verified Support

Jun 08, 2019

Medlife Customer Care's response Dear Customer, We apologise for the inconvenience caused. Kindly share your order details at [protected]@medlife.com or direct message the registered contact number so we can get in touch with you and resolve it at earliest. We are eagerly looking forward to serve you

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Comments

AM MM

from Mumbai, Maharashtra

I hv ordered accu check active 50 pcs strips, medlife send me faulty strips, I returned the strips but medlife not even returned my money Rs. 695 nor faulty strips.
First 2 or 3 strips were faulty.