Medlife — OR7210QEC-005A delayed || no cancellation allowed || no refund

Address:	5th & 6th Floor, Vaswani Centropolis, Langford Road, Shanti Nagar, Bengaluru, Karnataka 560027
Website:	www.medlife.com

Order ID: OR7210QEC-005A ordered on 7th Feb' 21, paid online. This order is still not delivered, even no any update to customer. Customer is following up constantly since a week over call support and even on mail, but still they are not in a position to answer correctly. Neither they are refunding nor they are cancelling the order.
Customer is unable to cancel order & over call support or mail, they just reply to wait. Medlife is misleading customer since week.
Please help and support to resolve the same.