[Resolved]  Medlife — order accepted-amount paid — but medicines not supplied

Medlife has accepted medicines 4 items ref.: or7837kma-003a on tuesday 28/4//20 at total price of rs. 567.11
Medlife confirm in text message to pay on 2/5/20, - total amount rs 567.11 to make delivery of medicines on 5/5/20.
After receiving money through phonepe, medlife has neither delivered medicines nor confirming delivery.
Unable to reach over phone and no response from medlife even after sending text message, e-mail... It is not clear when all medicines will be delivered.
Request to intervene as medicines are important in present lock down situation.
Thanks
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May 7, 2020
Complaint marked as Resolved 
No steps to resolve my complaints. Medlife has neither made any phone call nor has sent any text message to resolve...Complaints remain pending till date
Medlife customer support has been notified about the posted complaint.
May 09, 2020
Updated by arin123
E-commerce has been encouraged in our country. Medlife has neither delivery medicines nor stating any date for supply. It looks like cheating as no communication from Medlife after money paid Rs 567.11on 2-May'20 and remain silent. How Medlige tagged Resolved without addressing my problem and playing trick on issue like medicines which is important for patient and thus loosing trust. Ten days past after order and no action by Medlife
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