[Resolved]  Medlife — order not delivered and they are cheating customers with their bloody policy

I have ordered two medicines 1) belzole 2) canditral and on 17th i got only belzole delivered and not the canditral so i though they will deliver the another in a different shipment however when i checked my account on 19th it's showing both the medicine delivered so i raise a query in the app on 19th that i got only delivered one but they haven't responded and on 22nd when i called them they said that they can not take my complaints because this has to be raised within 24 hours. So medilife this way you are cheating the people. So for this i loose more than 300 rs. I will advise no people should place order in medilife. They will take no responsibility for this.
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May 25, 2019
Complaint marked as Resolved 
Medlife customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2019
Medlife Customer Care's response
Dear Rajendra Agarwalla, We're sorry for the experience you had with our services. Kindly send us the order id or mobile number to look into this and assist you better.
Complaint comments 

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I order Volini gel and pay via Amazon pay rupees 27.90 but the message came from your side is the pack size you order is not available so alternate pack size of rupees 150 will be delivered to you I cancel my order but not cancelled yet plz cancel my order and refund my money

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