[Resolved] Medlife — order prepaid but got code
MoMohammad T on Feb 20, 2019
My order id or2411kj-003a
And amazon pay order id #p[protected] on 12 feb 2019.
I got a cod on 18 feb 2019. Delivery boy asking me for money that i already paid via amazon. Yesterday i spoke to customer care of medlife and they confirmed that payment was done. This is so saddened that still i didn't receive my medicine.
Please do needful asap or i will go to court
Complaint marked as Resolved Mar 14, 2019
I have got my money but will never order anything from medlife
[Feb 20, 2019] Medlife customer support has been notified about the posted complaint.
Verified SupportMedlife Customer Care's response, Mar 01, 2019
Dear Customer, a reference to the order "OR2411KJ-003A", we see that order has been cancelled as per the request and the refund has been credited (Refund done to amazon pay, Date: Feb 27th, 2019, Id P[protected]R070752). We're sorry for the experience you had with our service. Customer satisfaction is our topmost priority. we will find the loop-backs and we will improve our service further, we eagerly waiting to serve you better in future.
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