[Resolved]  Medlife — pathetic customer service

Address:Paschim Medinipur, West Bengal, 721301

As per your app i should get the medicine on yesterday but i haven't got the medicine yet customer service agent always making fake commitment to me and giving a proper resolution i spoke with reshma, rahul, priyanka, aruna, lebi, and tresha none of your agent gave me a proper resolution and the unable to track the medicine where it located useless services.
Was this information helpful?
No (0)
Yes (0)
Apr 15, 2019
Complaint marked as Resolved 
Medlife customer support has been notified about the posted complaint.
Verified Support
Mar 13, 2019
Medlife Customer Care's response
Dear Harish, As per the telephonic conversation the order has been delivered successfully. We would like to apologize for the late delivery of medicines. Providing a good service is our main goal and it is unfortunate that you didn't get it on time. We value your need and ensure timely delivery in future.
Complaint comments 

Comments

Delay and delivery of orders causing dusturbance to the patient, and then telling the medicines are out of stock

Rescheduled thrice. Assurance of delivery everytime I called. I called around 7-8 times. Yet not delivered.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Medlife
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    1554
    Pending
    0
    Resolved
    219
    Medlife Phone
    80-25503559
    Medlife Address
    Room No. 101A, First Floor, Zubaida Complex, Exhibition Road, Patna, Bihar, India - 800001
    View all Medlife contact information