[Resolved] Medlife — pathetic return and reversal policy (order id: pin600744)
AAbhijit Goon on Jun 2, 2019
Pathetic return and reversal policy (Pin600744): be careful do not fall prey to the cheaper price. Once you pay the money your money is stuck. I sent multiple emails to their contact center as well as head of the business nalin bansal, no one returns the money. They just say there is a technical issue, neither they send a replacement nor they refund the money. Call center (Return team at least takes 8 to 10 mins to pick the phone (If lucky) otherwise they will not pick the phone at all) then they will make a false promise (Including the supervisor) that the money will be reversed in 30 mins and it will never come. They will keep on moving you from one person to another. Be careful this are open cheaters, qualified people join the team and they start a professional way of cheating.
Complaint marked as Resolved 2019-07-13 15:44:17
[Jun 02, 2019] Medlife customer support has been notified about the posted complaint.
Verified SupportMedlife Customer Care's response Jun 08, 2019
Dear customer, We're sorry for the experience you had with our services. We have forwarded your complaint to our concern team and we will keep you update once we get a confirmation from our concern team on priority.
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