[Resolved] Medlife — refund amount for the medicine which has been paid but not got delivered

 
3 Reviews
Bangalore North, Karnataka, India
 BigSale Mart on Apr 14, 2019
This medlife is making customer irritable company were medicines gets ordered wrongly by their end and which we have ordered we wont get and about refund that never happens and more over we should call customer care 100 times for refund were call charges are so high we has to pay double the amount for which we ordered our medicine

order number: OR4108EHA003A
COMPANY NAME: MEDLIFE.COM
DATE OF ORDER: 08APRIL2019
Complaint marked as Resolved May 16, 2019

Complaint Status


[Apr 15, 2019] Medlife customer support has been notified about the posted complaint.
Verified Support
Medlife Customer Care's response, Apr 15, 2019
Dear Customer, We have forwarded your query to our concern team as earliest you will receive the call from our representative.
Verified Support
Medlife Customer Care's response, Apr 15, 2019
Dear Customer, As per the telephonic conversation we apologize for the inconvenience caused. The complaint has been escalated to the concern team and will investigate regarding the delivery of the consignment with the "proof of delivery" from our delivery partner and will get back at the earliest.
Verified Support
Medlife Customer Care's response, Jun 17, 2019
Dear Customer, We deeply regret the inconvenience. Hope you have received the call from our representative and the issue is resolved.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Please find out my order OR9477FY-005A which not able to know where right now and you will dispatched or not also when I will received. Please confirm because your customer care not picking the phone I am trying from last 10 days. and my order date is 26th March also my mobile number is [protected].Please reply or ring me

ACHARYA
Order no. OR4789JIA-002A

order for 3 Asthalin Inhalers

Recd only 1 pc

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    Medlife - refund amount for the medicine which has been paid but not got delivered