Medlife — refund issue - or1499pda-001a - urgent

I ordered few medicines on 15th april 2020 from medlife mobile app and i paid the amount of rs. 608.82/- online that time, they accepted the order and after some time they cancelled the order still they didn't initiate the refund, i tried calling multiple time to medlife customer care but they are disconnecting the calls, after multiple times mails also they are not atall responding to any of my mail.

My order id - or1499pda-001a

Date of order[protected]

Attached the snapshot of my order id.

Request you to please have a look into this issue and do the needfull, thanks in advance.
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