Medlife — refund not initiated since one month

Website:

www.medlife.com

The company has the weakest and un acceptable return polices, i have been calling them for the refund of my medicines since one month and everytime either they cancel my call or say that they have forwarded the complaint. All i get a call from this company is to set an order but these irresponsible people dont have time to look at the issues their customers face. The refund amount stands at 3500 rupees and these irresponsible people cancel my calls and ignore my mails.
I request that my issue is solved as soon as possible, and this is my last time purchase from this irresponsible company.