Medlife — refund not issued

Address:	Thane, Maharashtra, 400601
Website:	www.medlife.com

I had placed an order on december 1. Got a call on december 3rd, saying few medicines not available hence order is been modified and refund would be initiated.

However, the refund is yet to reflect in my bank statements. Despite multiple calls to the helpline their is no improvement.in addition the "write to us" feature in the app does not submit complaints.

Following is my order id: or4037my-001a