[Resolved] Medlife — refund not received after multiple follow ups
Dd[email protected] on Feb 3, 2019
My order was cancelled by medlife siting technical error in the system after i had made full payment using phonepe. I was promised refund will be given to me within 3-5 days but more than 8 days have passed and i have not still not received my refund. On contacting they say they have no record of refund cancellation and always say they will contact accounts department and revert back to you but they never do.
There email support is also useless.
Complaint marked as Resolved Apr 19, 2019
[Feb 04, 2019] Medlife customer support has been notified about the posted complaint.
Verified SupportMedlife Customer Care's response, Mar 16, 2019
Dear Customer, We apologize for the inconvenience caused. As suspected the order was stuck due to technical glitch.Hence the new order was processed and delivered successfully. We eagerly looking forward to serve you better in future.
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