[Resolved]  Medlife — refund not received and faulty promise

Address:Mumbai City, Maharashtra, 400053

It's been 3 weeks i had placed an order you accepted the payment and i made an online payment but next day onwards i started getting messages from your end stating that few medicines are not available so i called you all and requested to send whatever medicines are available and generate a refund for the remaining. I have still not a refund from your end i have been chasing you guys for a refund. Its ridiculous why the hell i have to suffer after making the advance payment i didn't get my all medicines nor my money. I have never experienced such a a bad customer service instead of apologising you guys are not releasing my money, i am going to take this further and i will never buy any medicines from you in future i will also request others not to buy from you. You guys are cheat and your associates are worst. I want my money back asap
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May 25, 2019
Complaint marked as Resolved 
Medlife customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2019
Medlife Customer Care's response
Dear Customer, We're sorry for the experience you had with our services. Kindly send us the order id or mobile number to look into this and assist you better.
Complaint comments 

Comments

Sir, we have ordered the medecine in the month of march we have received the medecine but one of the medecine is not as per our order. we have ordered for PRAMIPEX ER 0.375 instead of this we have received PRAMIPEX ER 0.75 now what to do please let us konw or please replace the tablets.
Medlife Customer Care's response, May 6, 2019
Verified Support
Dear Customer, We're sorry for the experience you had with our services. Kindly send us the order id to look into this and assist you better.

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