[Resolved] Medlife — refund not received from medlife even after a month
Amamithjob on Oct 25, 2018
This is with respect to order no or2008em-016a. I had given medlife code on account of which i got 20% discount. But, the courier invoice had mrp price and i was forced to pay the amount as courier company person told that he has to deposit the amount with medlife based on courier invoice. When i called medlife call center, they took the bank details and never did refund. Their call center is useless with paracetamol ads playing with no person answering. I request the medlife people to get in touch with me and do the refund at the earliest for the above order number. Otherwise, consider the above order number as my last one. Thank you.
Complaint marked as Resolved Dec 5, 2018
First tried calling customer care, it did not yield much result. After sending multiple emails to [email protected] and following up every 3-4 days, finally they made the credit on 2nd dec after confirming on 26th nov 2018 that i will receive in 5-7 days. So basically, it took around 2 months for me to get the refund. But, happy that i finally received after so much followup.
[Oct 25, 2018] Medlife customer support has been notified about the posted complaint.
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