[Resolved] Medlife — refund not yet received for the order #or7171uy-001a

Benjamin Bachagari

from Hyderabad, Telangana

Address:	560029
Website:	m.medlife.com

Order No: #OR7171UY-001A

I have ordered medicines worth Rs 801.04 on 03rd Dec 2018.
Due to the change of dose, I placed a return order which was successfully completed on 07th Dec 2018.

I haven't yet received the amount back to my account. When I have called the customer care, they agreed that they have received the returns and the amount was pending from their side to credit back to my account.

I have called thrice to the customer care with an interval of 3 days and I hear the same statement that there is some technical issue their side.

Kindly escalate so that I may receive the amount back to my account.

Thank you.

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Jan 4, 2019

Complaint marked as Resolved

After submitting the complaint through Consumer Complaints website, I have received an email that my complaint has been forwarded to Medlife team. After three working days, I received a message from Medlife that my money is been returned to the account. It took totally a week to get my money back into my account. Sincere thanks to this forum. :)

Medlife customer support has been notified about the posted complaint.