[Resolved] Medlife — refund of payment of rs 483.56 made via bhim app.

Josd

from Agra, Uttar Pradesh

Address:

B/501 Silver Star Apts. Kalina Santacruz East, Mumbai 400098, Mumbai City, Maharashtra, 400098

This is to inform you that i had made an online upi transaction via bhim app transaction id[protected] to [protected]@icici for ₹483.56 from my savings account with thane bharat banktowards payment for medicines. The transaction was approved by bhim app but your app did not. Confirm receipt of payment as a result i made a second payment through phonepe app which included payment of ₹420.10 plus ₹63.46 from my phonepe wallet totalling ₹ 483.56. I have confirmed with my bank which investigated and concluded that you have received the payment.
I had spoken to your call centre representative on[protected] but have not received any feedback.
Kindly investigate and refund the amount immediately. Regards ulysses pinto.

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Jun 17, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

May 11, 2019

Medlife Customer Care's response Dear Customer, We apologize for the inconvenience caused. Kindly share your order details at [protected]@medlife.com or direct message the registered contact number so we can get in touch with you and resolve it at earliest. We are eagerly looking forward to serve you.

May 17, 2019

Updated by Josd Vomplaint resolved refund received.

May 17, 2019

Updated by Josd Complaint resolved