[Resolved]  Medlife — Refund status


Hi Team,

This is regard to my order ID: OR6419ROC-002A . Metlife delivered the wrong product which I returned the very next day i.e on 4 May. As of now there's no update regarding my refund status. I wrote several emails to Customer care team, however, each time they say to wait till the product reaches to Metlife. As per the status the refund is not even initiated. I need my money urgently. It's been more than 6 days and the amount is not yet released from their end. This is unacceptable. This is not the level of service I am expecting from MetLife. Its atrocious. Plz refund the amount as I am in need if money.
Kindly intervene.

K Thapa
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 19, 2021
Complaint marked as Resolved 
Hi Team, Thank yo. Refund received today
Medlife customer support has been notified about the posted complaint.
May 11, 2021
Updated by Bthap
Thank you team. Appreciated.
May 15, 2021
Updated by Bthap
Hi Team,

It's over 15 days since the item was picked up. And my refund is not even initiated yet. Its so appalling. I want my refund ASAP. Plz help
May 18, 2021
Updated by Bthap
Hi Team,

I am still awaiting for my refund.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Medlife Phone
    Medlife Address
    Room No. 101A, First Floor, Zubaida Complex, Exhibition Road, Patna, Bihar, India - 800001
    View all Medlife contact information