[Resolved] Medlife — Refund status

Bthap

May 10, 2021

Address:

Hi Team,

This is regard to my order ID: OR6419ROC-002A . Metlife delivered the wrong product which I returned the very next day i.e on 4 May. As of now there's no update regarding my refund status. I wrote several emails to Customer care team, however, each time they say to wait till the product reaches to Metlife. As per the status the refund is not even initiated. I need my money urgently. It's been more than 6 days and the amount is not yet released from their end. This is unacceptable. This is not the level of service I am expecting from MetLife. Its atrocious. Plz refund the amount as I am in need if money.
Kindly intervene.

Regards,
K Thapa

+1 photos

Was this information helpful?

No (0)

Yes (0)

May 19, 2021

Complaint marked as Resolved

Hi Team, Thank yo. Refund received today

Medlife customer support has been notified about the posted complaint.

May 11, 2021

Updated by Bthap Thank you team. Appreciated.

May 15, 2021

Updated by Bthap Hi Team,

It's over 15 days since the item was picked up. And my refund is not even initiated yet. Its so appalling. I want my refund ASAP. Plz help

May 18, 2021

Updated by Bthap Hi Team,

I am still awaiting for my refund.