[Resolved] Medlife — wrong medicine delivered and not picked up and my money stuck

HP_8494

from Noida, Uttar Pradesh

Address:

WZ 1283/B Rani bagh near 1235, New Delhi, Delhi, 110034

I have ordered medicine on 28th feb and they delivered after 10-12 days hence they delivered wrong medicine and i have returned request on same day.
My request no. Is 7017uga-001a. Kindly take your necessary action against this ticket number. The above order get it by my wife's number [protected] and with name of rajrani joshi. Please search this with above mentioned number.

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Apr 23, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

Medlife Customer Care's response Dear Customer, We have forwarded your query to our concern team as earliest you will receive the call from our representative.

Verified Support

Mar 23, 2019

Medlife Customer Care's response Dear Customer, We're sorry for the experience you had with our service.The amount is refunded to the source of payment. Reference P1903191152599310874889 (UTR:[protected].Looking forward to serve you better in future.

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Comments

Subhojit sarksr

I am ordering medicines for last one year from your app.But surprisingly every time orders get delivered with delay.It takes 3-4 days more than your stipulated delivery mentioned date.Since its all about medicines, we can't compromise with time.
Please do the needful