[Resolved] Medplus — I am complaining about refusal of medicine sold

Titasdutta

Address:

700051

Yesterday i went to medplus birati abasan to buy 2 different medicines, but they didn’t have both of medicine. One pharmacist of this shop suggested me another medicine which was same composition but different company. I told him to give me one of those medicine which one is available. Bt the person named debashish saha refused to sell me medicine and he also suggested me to buy both of medicine from another shop. Was that my fault. If you don’t have stock? I wish medplus authority will take necessary action on this.
My mobile number - [protected]

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Mar 26, 2020

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Feb 23, 2020

Updated by Titasdutta I am not so proficient in English. That’s why in the previous complain i by mistake had written both the medicines were not available. The medicines are pregaba m75 and calcimax k2.Actually one of the medicine was available and another wasn’t.Yesterday i went to medplus birati abasan to buy 2 different medicines, but they didn’t have one of them.One pharmacist of this shop suggested me that another medicine which was of the same composition but different company is available . I told him to give me the medicine which was available with him. . But the person named Debashish saha refused to sell me one of the medicine which was available with him and suggested me to buy both the medicine from another shop and was not ready to sell the one available. Was that my fault.if you don’t have stock? I wish medplus authority will take necessary action on this.
Mob - [protected]

Verified Support

Feb 24, 2020

MedPlus India Customer Care's response We regret the inconvenience caused to you. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future. For further correspondence, call our customer care helpline number[protected]/[protected]. Appreciate your understanding and patience in this regards. Regards, MedPlus Team