[Resolved] Medplus India — [protected]payment deducted 3 times (using debit card) in store (anna nagar, padi kuppam road, ch-600040

senthil murugan Veeriyan

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600040

Hi,
Customer id:20315091
Name: veeriyan

Medplus store id: intnmas02063

1. Purchased medicine for rs.1596/- (Three invoice in total)
On 09.11.2017 (7.52pm)

2. Used iob debit card to make payment

3. The same amount deducted thrice (3 times =rs.1596+1596+1596)

Kindly look into your accounts and guide me further in order to recover my money which was wrongly deducted 2times additional.

The above message was mailed to [protected]@medplusindia.com on 11.11.2017 with all necessary attachments as per your cc executive instruction

Sa far no reply from your side

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Dec 15, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2017

MedPlus India Customer Care's response Dear Customer,

We regret the inconvenience caused.

As we kindly request your to share us with your valid contact details so that we can inquire and can resolve the same ASAP.

Should you require any further clarifications or assistance, please reply to us via email to [protected]@medplusmart.com

Nov 14, 2017

Updated by senthil murugan Veeriyan kindly contact to [protected] or [protected]

dont call [protected] its my dad number he cant understand english

Nov 14, 2017

Updated by senthil murugan Veeriyan or mail to [protected]@gmail.com

Nov 15, 2017

Updated by senthil murugan Veeriyan thank medplus for following on the complaint.
as per your representative advice submitted complaint with my bank also.
the bank requested me to wait for 10 days for getting the money back.