[Resolved]  Medplus India — a very rude / and / unprofessional behaviour - salesperson

Address:MEDPLUS pharmacy, No2/938, Madha koil street, Vivekananda nagar, Mugalivakkam, 600125

Hello,
I have been using medplus for years and there was no problems so far.
Yesterday, i have ordered medicines in medplus (Madha koil street, manappakkam) branch. The sales person committed that the medicines will be delivered by eve 4pm (24th may) but it was not delivered, when i called to their phone, the words they spoke were very bad and o rushed to the store and the sales person was very angry and he is interested to hit me even then when customers are there. This is a very bad conduct for a very huge organisation like medplus. Pls increase your standards by recruiting good professional oriented staffs. I want the team to investigate this issue and take necessary action against the person else i have to personally work with my lawyer. Awaiting your response.

Thanks
Karthick cherladine
[protected]
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Jun 25, 2019
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
May 25, 2019
MedPlus India Customer Care's response
We regret the inconvenience caused to you.

As per our telephonic conversation, Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future.

For further correspondence, call our customer care helpline number[protected]/[protected].

Appreciate your understanding and patience in this regards.

Regards Team,
MedPlus Team.
Complaint comments 

Comments

As per Doctor's advice, Bifilac to be bought only 5(one each per day for 5days). But the pharmacist insisted on buying the whole strip of 10 medicenes. WHY???????

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