[Resolved] Medplus India — about billing

Hazeera syed

from Bengaluru, Karnataka

Address:

Maruthi nagar, madiwala, bangalore landmark next to super gas, 560068, Bangalore, Karnataka

Hi team i'm a customer of medplus. It is locating at maruthi nagar, madiwala, bangalore next to super gas when ever i will go to medplus after taking medicine without providing bill they will ask money if we demand then only they will provide the bill. Without bill there will be a different cost like 800 if they will give bill there will be some deduction like 750. Honestly i'm saying i will go to medplus because there will be diduction on medicine but they are doing fraud. I have taken a medicine getlight after that i asked provide me the bill that person who's entering the details of customer in system he is telling that there is no bill for this medicine. I asked why i use to take the bill for this medicine. For that he is telling that oh then that medicine details doesn't come to our system and then they are laughing 😂 😂 it is like insulting the customer. So please please don't go for medplus. Even iam going to post in facebook and youtube and instagram. Instead of that go to any other medical store at least there will be a respect for customers.

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Oct 10, 2019

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2019

MedPlus India Customer Care's response Dear Customer,

With reference to complaint, we regret the inconvenience caused to you.

We kindly request you share your contact details so, that we can resolve the same on priority.

We would like to inform you that the issue has been escalated to the team concerned. We appreciate your valuable feedback and assure you that appropriate measures would be taken to avoid such situations in future.

For further correspondence, please callus on[protected] or reply us via email to [protected]@medplusmart.com.