[Resolved] Medplus India — amount debited but medplus message is payment unsuccessful

[Resolved] Medplus India — amount debited but medplus message is payment unsuccessful

G Grandpa from Chennai, Tamil Nadu

I am subramanian my mobile number is [protected]. I have ordered medicine for rd.2155.00. Paid amount by debit card on 05.10.2017. Bank sent message shows debit rs.2155.00. My account on pos 80601000 at medplus smart pay t. M. Transaction.[protected]. But medplus sent message shows my payment rs.2155.00 for order no.[protected] was unsuccessful. Kindly help us to purchases my ordered medicine rs.2155.00 from you as early as possible because it is my life saving medicine. Thanks. Was this information helpful? No (0) Yes (2)
Nov 8, 2017 Complaint marked as Resolved MedPlus India customer support has been notified about the posted complaint. Verified Support Oct 06, 2017 MedPlus India Customer Care's response We regret the inconvenience caused to you. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future. For further correspondence, call our customer care helpline number[protected]/[protected]. Appreciate your understanding and patience in this regards. Regards, MedPlus Team. Oct 06, 2017 Updated by Grandpa After I gave the above complaint just one minute a person call me (mobile number[protected]we speak from medplus we recieved your complaint .we will refund your amount Rs.2155.00 immediately. So give me your ATM card 16 digit number, expiry date of ATM card ATM card backside secret number.I gave all particulars .He said a OTP come from your Bank immediately told me be wait online. OTP came and gave the OTP number. Again and again TOP came I gave the number.he drew 10 thousand rupees from my bank account. In between time a lady call me (mobile number [protected])said we are medplus staff you will give the OTP number . So the medplus staff link with the culprit and give message about particulars.The medplus general manager and medplus perssonnels search culprit andhandover the police.
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Grandpa

from Chennai, Tamil Nadu

After gave the above complaint just one minute a person call me (mobile no.[protected] we received your complaint we will refund your amount Rs.2155.00 immediately so give yourATM card 16 digit number, expirey date of card
ATM card back secret number.l gave all particulars.He also tell you will get 0TP from your bank immediately said to me please be online. I told OTP Again and again he got 0TP from me. At this time a lady call (mobile no.[protected] We are call from medplus you will tell the OTP without fear.Every OTP he drew 5000 thousand rupees at the third time the bank BLOCK my ATM card.
So the medplus staff link with this culprit managing director of medplus and other personnel search the culprit and save the medplus image.