[Resolved]  Medplus India — arrogant behaviour and negligent service by medplus employees

Address:Chennai, Tamil Nadu, 600043

I am a regular customer at medplus pallavaram branch at bajar street pallavaram, chennai - 600043. Today 06.09.2018 at about 7.00pm I went to medplus at pallavaram. The employees, young boys and girls did not bother to listen to the demands of the customers. They indulge in chit-chats and making funs among themselves.Atlast they paid attetion to my demands. I bought Glynase mf and sensodyne gel . They gave me bill for and i paid money Rs.230 . After receiving money the girl in the cash counter return Rs.100 saying that it is dirty and old and refuse to give the medicine . The note was alright . She demanded a new note. My pleading fell on a deaf ears. The way your employees - young boys and girls behaved hurt me deeply . These young boys and girls never bother to take care of the customers and always behaved childish. I fear if you do not take necessary action against them they will damage your firms reputation and land on loss of business. I am lodging this complaint in the best interest of the customers and the firm. With regards. K.T.Kizer Mohamed - medplus customer.
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Oct 10, 2018
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2018
MedPlus India Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. we kindly request you to share your Mobile Number. So, that we can escalate to concerns regards the compaint and can resolve the same on priority.

For further correspondence, call our customer care helpline number[[protected]] or can write to us at wecare (at) medplusmart (dot) com

Appreciate your understanding and patience in this regards.

Thanks and Regards,

Medplus Customer Care Team,
(Call):[protected]
(Toll Free):[protected]
(Email): [protected]@medplusmart.com
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