[Resolved] Medplus India — Bad customer service and misguided adverts

Himan4798

from Vadodara, Gujarat

Website:

Medplusmart.com

Dear concern
My name is Himanshu Patel from Ahmedabad. My order id is 321134. I ordered medicine on 29th May 2017. Its more than 48 hours and still i haven't received medicine. I did call them two times and ask for manager or any superior person to chat with and raise the query but staff refused and been rude to me and aggressive. His name was Shabbir. Medplus advertise that they will deliver your order between 4- 24 hours but they never follow this. This is second time happend to me. Basically medplus miss guided customers by saying time frame and never follow.

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Jul 1, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

May 31, 2017

Updated by Himan4798 My order id is 3211374. I ordered from medplusmart.com

Verified Support

May 31, 2017

MedPlus India Customer Care's response We regret the inconvenience caused to you.

Please be informed that the issue has been escalated to the Department Concerned, shortly team will get back to you.

Appreciate your understanding and patience in this regards.

Regards,
MedPlus Team.