[Resolved] MedPlus India — billing issue

 
2 Reviews
 aniumum on Dec 7, 2018
Have purchased 08 qty's of human mixtard (Diabetic) medicines, clearly reflecting the mrp as rs 143/- on the box but the billing was done to charge of rs 148/- dated on 04th nov'18, at medplus outlet, manjunathanagar, rajajinagar, bengaluru. The billing counter was not ready to accept the actuals instead argued rudely, denied it with some unacceptable reasons. I also have brought in to their customer care notice at wecare@medplusindia.com on 09th nov'18 but no fruitful response from them as well.
Complaint marked as Resolved Jan 9, 2019

Complaint Status


[Dec 07, 2018] MedPlus India customer support has been notified about the posted complaint.
Verified Support
MedPlus India Customer Care's response, Dec 07, 2018
Dear Customer,

We regret the inconvenience caused to you. We kindly request you to share your Mobile Number. So, that we can verify with concerns regards the compaint and can resolve the same on priority.

For further correspondence, call our customer care helpline number[[protected]]

Appreciate your understanding and patience in this regards.

MedPlus Team.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Dear sir,

i am your regular customer, i have purchase this time on online about 4 times. This time
your have not given 20% discount. I have complaint many times over phone everytime
they are telling they have sent it to i.T. Department and i can get it with in two days.
Still i have not received any reply billamount is rs.1201.00i have given below the details of the bill. Pleaseveryfy and give proper reply . I never expect this kind of service from your shop.

Invoice no. [protected] dated 26.10.2018 customer i.D 24605546 my name is
p.V. Manoharan, my phone no.[protected] my mail id is sai.Manoharan2010@gmail.Com
i am staying in chintadripet.

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    MedPlus India - billing issue