[Resolved]  Medplus India — Complaint on three Associate

Address:near guru Dwara, Ganesh temple, vanasthalipuram, hyd, 500070.

I just went to my near by med plus store in vanasthalipuram bought medicines on my registered mobile number [protected] I always prefer medplus but your agents told me directly on my face not come again to visit again the store. This all happened because when paid the bill with 500 note they should return me 316 rupees but you agent gave me 310 and rudely said to take the remaining 6 on your next visit I understand sometimes it happens but the way he said it to me and took it so carelessly I felt very bad and humiliated. I immediately said I don't want change back or I will return the medicine then they suddenly started being so rude to me I never felt so threatened like that before in any shop there were three Associates and all them were behaving like prisoners I don't know how you hired them but you will surely lose customers it they really behave with everyone like that. One of them said that he had seen many of them like me before and they were so rude and rash to me. I will never ever go to that store even it is so close to my home. They should really be taught a good lesson to behave good and should teach minimum discipline. You can watch the video recording too of you want you can see how they reacted and behaved with me. Date: 16/05/2021 around time : 11:10 am
Address: near guru Dwara, Ganesh temple, vanasthalipuram, hyd, 500070.
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Aug 12, 2021
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
May 16, 2021
Updated by Amer Khan125
Mis behaviour by the agents
Verified Support
May 21, 2021
MedPlus India Customer Care's response
Dear Customer, Thank you for writing to us, With reference to the email below, Our sincere apologies for the inconvenience caused and issue has been escalated to the concern and see that it will be not repeated in future.And will arrange the call from concerns, .
Verified Support
Jun 07, 2021
MedPlus India Customer Care's response
As per telephonic conversation, you have said issue is resolved.Hence we are closing the ticket.
We value your association and assure you of our commitment to serving you in the best possible way.
This is a system generated mail.
Warm Regards,
Customer Care Team.
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