[Resolved]  Medplus India — complaint regarding not exchanged

Address:Bangalore Urban, Karnataka

I am your customer since so many years. I used to purchase medicines every month in Mahalakshmi layout branch, but this time I purchased in Kengeri. I purchased for RS.1600 and went to put it in my vehicle. Then I saw Mamy Poko Pants cover was torn. Within 2 minutes of purchase I went and asked him to exchange. But he refused and said I have done it deliberately and it cannot be exchanged. You have mentioned in the bill"exchange not accepted after 72 hours. But it was just 2 minutes after purchase. Please take immediate action.
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Aug 20, 2018
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2018
MedPlus India Customer Care's response
Dear Customer,

With reference to complaint, we regret the inconvenience caused to you.

We kindly request you to share us with your contact details to inquire and to assist further.

For further assistance, please callus on[protected] or reply us via email to [protected]@medplusindia.com.
Complaint comments 

Comments

I went to buy vitency tablets.He made a bill to other customer which includes Vitency tablets.The other customer got discount.I got the vitency tab sheet on MRP.Very bad pharmacist.

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