[Resolved]  Medplus India — defective product

Address:Kamarajar salai virugambakkam, Chennai, Tamil Nadu, 600092

I had purchased scalpe + anti dandruff shampoo from medplus kamarajar salai outlet in chennai. When i opened the box.. The shampoo was leaking from the bottle and a considerable amount was lost already. But the sales person refused to replace it with a new one. She said there was no stock left and did not repay my money. Now i am left with a defective shampoo botlle which costs 230rs. I want a replacement or refund. If not i will be lodging a complaint against medplus in chennai district consumer redressal forum.
+5 photos
Was this information helpful?
No (0)
Yes (0)
May 6, 2019
Complaint marked as Resolved 
Medplus arranged a replacement of the defective product.
MedPlus India customer support has been notified about the posted complaint.
Verified Support
May 01, 2019
MedPlus India Customer Care's response
Dear Customer,

With reference to complaint, we regret the inconvenience caused to you.

We kindly request you to share us with your contact details so, that we can resolve the same on priority.

For further assistance, please callus on[protected] or reply us via email to [protected]@medplusindia.com.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MedPlus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    812
    Pending
    67
    Resolved
    562
    MedPlus India Phone
    +91 40 6700 6700
    +91 40 6674 3000
    MedPlus India Address
    GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Balanagar, Hyderabad, Andhra Pradesh, India - 500037
    View all MedPlus India contact information