[Resolved] Medplus India — delay in delivery (order id: owbmm[protected])

arlumination

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700126

While ordering medplus tells that, the order will get delivered within 4-24 hours. I ordered yesterday at 10pm now today they are telling that they would not deliver the product today and even by tomorrow also they are not sure.
My patient needed the medicine at today night but for their irresponsibility i will not be able to provide the same. On top of that they are not letting me cancel the order also.
They should know this is not a fancy product, in case of medicine they should and must maintain the timeline.

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Sep 17, 2018

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2018

MedPlus India Customer Care's response Dear Customer,

With reference to complaint, we regret the inconvenience caused to you.

We kindly request you to share us with your contact details so, that we can resolve the same on priority.

Please note that we have taken up your complaint and accorded it top priority expressly working towards resolving it at the earliest.

For further assistance, please callus on[protected] or reply us via email to [protected]@medplusindia.com.