[Resolved]  Medplus India — double deduction

I purchased from Medplus Vallal Yousuf Nagar Chennai 600073 on[protected] for Rs. 309.50 and paid through debit card.
when the shop assistant swiped the card and asked to enter the pin therewas no respose. Again the card was swiped and the transaction was accepted with rceipt.
But after some time I received messages from bank stating there was a deduction of 309.50 for two times with ref VPS*MEDPLUS -OPT
I reported the mater to the shop but they said it will be reversed in due time. But till to day[protected] it is not so. Kindly do the needful
+1 photos
Was this information helpful?
No (0)
Yes (0)
Apr 23, 2018
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2018
MedPlus India Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. We would like to inform you that the issue has been escalated to the team concerned.

We appreciate your valuable complaint and assure you that appropriate measures would be taken to avoid such situations in future and also we appreciate your understating and patience in this regards.

Your relationship is important to us.

Thanks and Regards,
(Call):[protected]
(Toll Free):[protected]
(Email): [protected]@medplusindia.com
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MedPlus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    812
    Pending
    67
    Resolved
    562
    MedPlus India Phone
    +91 40 6700 6700
    +91 40 6674 3000
    MedPlus India Address
    GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Balanagar, Hyderabad, Andhra Pradesh, India - 500037
    View all MedPlus India contact information